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Embracing Remote Employees to Build a Stronger Team

by Zachary Cross, Data Warehouse Lead

In 2015, my wife and I had just driven across 10 states, from Colorado to Washington, D.C., so that she could start a new job. At the time, I was working remotely as a programmer. But soon, the opportunity arose to help improve healthcare in America by joining a company called Aledade. 

Aledade was founded on an ambitious optimism that fuels the team to this day. We believe that what we do matters. Our work helps patients—parents, grandparents, siblings, and friends—stay healthy and happy. We help independent primary care physicians stay focused on caring for the communities that they serve. We serve those who serve society, and that mission speaks to all of us. 

This is true no matter where in the country my colleagues live and work—and that is just about everywhere. Aledade embraces talented, empathetic people across America and supports a remote-friendly culture to help them contribute to our larger goals. Supporting a remote workplace certainly takes effort to get right. 

As we brought on more employees, it became clear that we needed to invest not only in the right technology, but more importantly, we needed to invest in making sure that our whole team continued to feel like a team despite the lack of physical proximity. 

Over the years, we’ve learned to communicate clearly in text and to assume good intentions in our communications so that everyone feels connected to the work. We use video calls for meetings to make sure that we don’t miss out on those non-verbal communications that are so important for working well with others.

That focused work paid off as our talent pool grew. Work-life balance isn’t just a buzzword here: there are opportunities for flexible schedules, and there is a real “family-first” approach for all Aledaders, whether they’re in the office or working remotely. 

Now, in 2019, I am delighted to have coworkers all across the country, from California to Florida to New York to Michigan. Insights and ideas from West Virginia and Utah are just a Slack message away. We now operate in 8 of the 10 states that I drove through on my way to D.C.—and many more beyond. 

Aledade has assembled a diverse team of hardworking people all focused on helping our partner practices treat their patients better while taking cost out of the healthcare system—all focused on improving the state of healthcare in America.

So Aledade, congratulations on a successful fifth year. Year six begins now: let’s keep up the good work!